Dining Room Servers
As a Dining Room Server, you provide care for our residences with friendly, positive co-workers adjacent Coffee Creek Watershed Preserve.
Our staff work in our culture of teamwork and respect – with some laughter throughout the day! We work together towards our goal of exceptional resident care.
I. Position Summary:
The Server is responsible for taking the food/drink orders and serving the guests (residents, guests, staff) while providing excellent customer service and maintaining a clean environment.
II. Server Activities
1. Serving Guests 60% of Time
A. Greet guests in a friendly, professional and timely manner
B. Strive to exceed our guests’ expectations.
C. Notify guests of any specials or soup of the day, if applicable.
D. Take food/drink orders accurately and timely.
E. Maintain current knowledge about dietary restrictions of residents.
F. Serve food/drinks according to restaurant etiquette guidelines.
G. Prepare side salads.
H. Prepare light meals for Bistro guests.
I. Follow-up with guests for satisfaction of food/drinks. Resolve customer dissatisfaction.
J. Performs other duties as needed or as assigned.
2. Other Restaurant Activities 40% of Time
A. Clear and reset tables according to restaurant etiquette guidelines.
B. Vacuum, dust, mop, and clean all areas in the restaurant, culinary kitchen, and Bistro to ensure total cleanliness. Assist in the cleanliness of the kitchen.
C. Maintain side-work, such as polishing silverware, folding napkins, filling condiments, etc.
D. Assist culinary staff with food preparation as requested.
E. Report to work in a neat and clean uniform and adheres to dress code policy.
F. Update knowledge and skills through in-services and continuing education per agency requirements.
G. Frequently washes hands and maintains sanitary environment.
H. Accurately handle monetary transactions utilizing the cash register and balance accurately at the end of each shift.
|1.||Promotes the community in all interactions within and outside the community. Demonstrates loyalty and pride in the facility, its associates and departments.|
|2.||Safeguards the confidentiality of information regarding residents/clients and the community.|
|3.||Projects a professional and caring demeanor in interactions with residents/clients, family members, visitors, and employees. Provides exemplary customer service to all internal and external customers.|
|4.||Communicates effectively both verbally and in writing.|
|5.||Demonstrates an attitude of teamwork when interacting with other associates within the community.|
|6.||Anticipates needs of residents/clients and co-workers in a pro-active fashion seeking to meet those needs even before a formal request is made.|
|7.||Takes responsibility for maintaining a clean, neat and orderly environment. Uses equipment, supplies and other materials with a focused effort to reduce waste.|
|8.||Welcomes suggestions and new ideas as an opportunity to learn, grow and improve services.|
|9.||Adheres to all established policies and procedures of the organization.|
|10.||Assists the organization in detecting, reporting, and correcting work activities that may potentially be considered inappropriate, illegal or fraudulent.|
|11.||Completes assignments in a timely manner and communicates to the supervisor if problems/issues arise regarding the completion of assignments.|
|12.||Responds timely and provides required documentation (i.e. current certification, CPR, annual TB test, etc.) and information to HR as requested.|
|13.||Abides by work schedule, participates in weekend and holiday rotation as assigned. Has regular and predictable attendance.|
|14.||Accurately and consistently records time worked utilizing key fab system.|
|15.||Attends and participates in continuing education programs as required.|
To apply, complete our online form.
Typing your name on our online applications will be your signed consent that information is truthful and accurate and provides your approval to conduct background screenings.