Residences at Deer Creek Named “Caring Super Star of 2019” for Service Excellence

Residences at Deer Creek Honored Among Top Senior Living Communities in the Nation – Named “Caring Super Star of 2019” for Service Excellence

Schererville, Indiana – December 4, 2018

Residences at Deer Creek is pleased to announce it has been selected as a “Caring Super Star of 2019”   for service excellence in senior living. In consumer ratings and reviews on Caring.com, Residences at Deer Creek earned a 5-star rating (the highest possible score) within the qualification timeframe, while also having a high volume of positive reviews and meeting other criteria for this national honor. There is only one Caring Star 2019 community in Lake County, and four in the state of Indiana. Residences at Deer Creek is among 144 Caring Stars communities across the country for 2019. This community was named a “Caring Super Star of 2019” for earning the Caring Stars award in three (3) or more years since 2012.

“We strive daily to deliver high-quality care for our residents, and this award helps validate our delivery on that promise,” said Executive Director Karen Ayersman of Residences at Deer Creek.

 “On behalf of our community staff and leadership, thank you to those who shared positive feedback about the services we offer, and to Caring.com for recognizing us as a Caring Super Star of 2019.”

Online reviews help Americans research and select the best senior care providers for aging or ailing loved ones. In multiple Caring.com research studies, the majority of family caregivers have indicated that they turn to the Internet and consumer reviews when narrowing their options among senior living communities  in their area, and  have relied on these perspectives as much as or more so than in-person  recommendations from geriatric professionals or medical personnel.

Originally launched in January 2012 as the first of its kind, the Caring Stars annual list has become the go-to guide of the best senior living communities nationwide – particularly helpful after families gather for the holidays and discover increased or urgent senior care needs for their elderly parents or grandparents. To be considered  for  the award, Caring Stars communities met a set of criteria based on ratings  and  reviews  from  senior  living  residents  and  their  family  members  —  with  those  reviews  analyzed by Caring.com staff (rather than computer algorithms) to determine the senior living communities with the best consumer ratings.

“Congratulations to Residences at Deer Creek for earning such high praise from their residents and  residents’  family  members, ”  said Jim Rosenthal, Caring.com CEO. “Achieving the Caring Super Stars award is a distinction worthy of significant celebration and promotion – as it speaks volumes about the difference this senior living community is making in serving older adults.  We applaud their accomplishment!” 

Some of the positive feedback that led to Residences at Deer Creek being a Caring Super Star of 2019 includes:

  • “Outstanding facility. From the initial presentation to the actual care, everything is handled compassionately, professional, on time and accurate…”
  • “Since the first day that our mom moved into Residences at Deer Creek we knew that she was safe and in the company of a very knowledgeable, caring staff. Everyone from the front office, nurses, maintenance, aides, dining room and cleaning staffs have been very kind and considerate. Not only to the residents, but also to the visitors. We researched and visited numerous, similar facilities around the region and none compared with Deer Creek….”
  • “Both of my parents lived here. I was very pleased with everything. Mom and Dad were well looked after… ”